Live Chat Support – Remote
We're looking for a proactive and customer-oriented individual to join our live chat support team. As a Live Chat Agent, you’ll assist customers via chat and email—answering questions, resolving issues, and ensuring every interaction is clear, helpful, and timely.
Key Responsibilities:
• Respond to customer inquiries through live chat and email promptly and accurately
• Help customers troubleshoot service or billing issues
• Provide clear and detailed product and service information
• Record and update customer interactions in the system
• Collect feedback and offer suggestions to improve products and service workflows
Position Type: Full-time or Part-time (flexible hours)
Location: Remote / Work from home
Compensation: €45–€85 per hour
Benefits:
• Training provided
• Supportive and positive team environment
• Flexible work schedule
• Fixed allowance for basic income stability
• Performance-based incentives
Requirements:
• No experience required – full training provided
• Able to work independently with minimal supervision
• Stable internet connection for chat and reporting
• Ability to follow instructions and complete tasks accurately
• Strong attention to detail and focus on quality
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