Customer Service – Remote

We’re seeking reliable and friendly individuals to join our remote customer service team. As a Customer Service Representative, you'll be the voice of our brand—ensuring every interaction is helpful, professional, and leaves a lasting impression.

Key Responsibilities:
• Provide support via phone, email, and live chat to answer questions and resolve issues
• Guide customers through the website, helping them find products and complete orders
• Handle complaints and concerns with patience and efficiency
• Process returns, exchanges, and refunds in line with company policies
• Collaborate with internal teams to ensure smooth and timely service

Position Type: Full-time or Part-time (flexible hours)
Location: Remote / Work from home
Compensation: €45–€85 per hour

Benefits:
• Training provided
• Supportive and positive team environment
• Flexible remote work schedule

Requirements:
• No prior experience needed – full training offered
• Ability to work independently with minimal supervision
• Stable internet connection for communication and reporting
• Strong attention to detail and ability to follow instructions